Support
Contact us
The CreamUnion Co., Ltd. handles questions and complaints about Sellery directly. We reply in the order messages arrive.
Last updated 2026.09.14
Contact
- axlab@crea-m.com
- Business name
- The CreamUnion Co., Ltd.
- URL
- Cream Building, 18 Dosan-daero 12-gil, Gangnam-gu, Seoul, Republic of Korea
What to include
For general help with use, payments, or refunds, check FAQ first. Include the details below so we can help faster.
Billing
The email you paid with, the order number from your Paddle receipt, and the charge date
Results
Project name, the tool you used, when you made it, and any error shown on screen
Credits
Your plan, remaining credits, and the task where credits looked wrong
Refunds
Order number, the reason, and whether you used credits from that payment
Account
Your sign-in email, when the problem started, and a screenshot
What happens next
We review each message and reply in order.
Payments and refunds are processed by Paddle, our Merchant of Record. Refunds go back to your original payment method; timing depends on your bank.
Read the refund policy →AI results can differ from your actual product. Check important facts such as prices, product claims and ingredients before you post.
Our principles →