FAQ

Add projects & products

Enter your brand and products once, and all five features use them.

12 questions

Do I need to enter our info every time?

No. Enter it once in your project, and banners, detail pages, and social posts all use it.

Useful when — When you keep pasting your brand description into each tool

What to prepare
  • Brand name
  • What you sell, in one line
View setup steps →

Can I create with almost no info?

A product name and photo are enough. The more you write, the more it sounds like your shop.

Useful when — When you want results first, without filling in details

What to prepare
  • Product name
  • One product photo
What to check
  • If results feel flat, add a line or two of key points

Is there a way to auto-fill brand info?

Upload your website URL or deck, and we'll fill in your industry, voice, and words to avoid.

Useful when — When you have lots to enter and don't know where to start

Open Create project →
What to prepare
  • Website or sales page URL
  • Or a company/brand brochure file
What to check
  • Please check that the filled-in details are accurate
  • This uses credits
View credit costs →

What files can I upload as a brochure?

Upload a document and we'll read it to fill the fields. Files that are too large won't upload.

Useful when — When your company info is only in a document

What to check
  • Documents with text only as images may not be readable

How many projects can I create?

If you have multiple brands, create separate projects. Each can have its own tone and blocked words.

Useful when — When managing 2–3 brands on one account

What to check
  • Mixing projects mixes the voice

Can I set a brand tone?

Yes. Set your tone in the project, and detail pages and social posts will match it.

Useful when — When copy sounds like an ad, not your brand

What to prepare
  • A few sentences you usually use
  • Formal or casual
View AI output standards →

Can I block words I don't want?

Add them to the project to get warnings when they appear. It won't block publishing.

Useful when — When laws or regulations restrict certain phrasing

What to prepare
  • List of words to avoid
What to check
  • You can still save and download with warnings — the final call is yours
How we operate →

What should I enter for a product?

The product name and photo matter most. Add a sales page URL and we'll organize features and price.

Useful when — When you have too many products to enter

What to prepare
  • Product name
  • Product photos
  • Sales page URL (optional)
What to check
  • Please double-check critical details like price, volume, and ingredients yourself

Can I just enter a product page URL?

Enter a URL and we'll organize the product info. If a page can't be read, enter it manually.

Useful when — When you want to import a product listed on another marketplace

What to check
  • We can't read pages that require a login

Can I set keywords or hashtags in advance?

Add keywords as single words, and we'll adapt them for detail pages and social posts.

Useful when — When managing hashtags for each channel is a hassle

What to prepare
  • A few product-related words
View social content guide →

Can I edit what I entered later?

You can edit anytime. New content you generate will use the updated info.

Useful when — When prices change or you refine a description

What to check
  • Existing results stay as they are — generate them again to apply changes

Does deleting a product delete its content too?

Results stay in your library, but you can't make new ones from that product.

Useful when — When cleaning up products you no longer sell

What to check
  • Download any files you need first
View storage info →

Didn't find your answer?

Ask support. We answer in the order received.