FAQ

Service & sign-up

What Sellery is and how to get started.

12 questions

What is Sellery?

An online marketing studio: register your product once and make product images, detail pages and social posts with AI.

Useful when — When shooting, removing backgrounds and writing copy alone leaves no time to sell

What is Sellery? →View all five features →

Can I use it without design skills?

Yes. You just choose and check. Nothing to install.

Useful when — When you've never used Photoshop and hesitate to start

What to prepare
  • One product photo
  • Product name
See how it works →

Who is Sellery for?

Anyone who sells their own products. Write your brand voice and product info once, then create content for many channels.

Useful when — When there's lots to make and it's just you

View features →

How do I create an account?

Start with your Google account. No separate ID or password.

Useful when — When you don't want another password to manage

What to check
  • We don't store your password, so there's no password reset either
Get started →

Can I start creating right after signup?

Yes. You get credits on sign-up, so you can try once without topping up.

Useful when — When you want to see results before paying

What to check
  • Free credits expire too
  • Background removal uses no credits at all
View free credits and expiry →

Can I browse without logging in?

Features and pricing are open without login. Creating needs an account.

Useful when — When you want to see what it makes before signing up

View features →View pricing →

What do I agree to at sign-up?

Agree to required terms like Privacy Policy to create an account

Useful when — When you want to read what you agree to first

What to check
  • The start button stays disabled until you check all required items
View terms →View privacy policy →Log in →

Can multiple people share one account?

For now, each account is for one person. Team sharing isn't available yet.

Useful when — When several staff need separate accounts

What to check
  • You can create multiple projects — use separate projects for different brands
How to separate projects →

Can I use it on my phone?

It opens on phones, but drag-and-drop work like the detail page editor is easier on a big screen.

Useful when — When checking results on the go

Go to my projects →

How do I delete my account?

You can delete your account in Settings.

Useful when — When you stop using Sellery

What to check
  • Unused credits expire and aren't refunded
  • Your created content will also be deleted — download files you need first
Open settings →View Terms, Article 9 →

If I rejoin after deleting, do I get my old data back?

No. Deleting erases your account and history, so it's like starting fresh.

Useful when — When you're thinking of taking a break

What to check
  • If you're taking a break, log out instead of deleting your account
View terms →

Where do I look when I have questions?

Most answers are in the FAQ by category. If not, ask support.

Useful when — When you're stuck and don't know where to look

View all questions →Open support →

Didn't find your answer?

Ask support. We answer in the order received.