FAQ
Saving, editing & downloads
Everything you make is kept in your library. Here's how long and how to get it out.
5 questions
Where do my results go?
Everything you create is saved to your library automatically. You can star items to find them quickly.
Useful when — When you can't find something you made
How long are files kept?
Files stay in your library for the storage period shown in Settings. Download anything you want to keep long-term.
Check storage in settings →Can I edit a result after it's made?
Yes. Detail pages and banners open again in the editor, and text results can be rewritten line by line.
What formats can I download?
Images download as PNG or JPG in the size you pick. Detail pages download as images split by section, ready for marketplace upload.
What happens to my files if I delete my account?
They are deleted permanently and can't be recovered. Questions? Contact The CreamUnion Co., Ltd. at axlab@crea-m.com.